Privacy Policy

Last updated: March 15, 2024

Welcome to AI Courses Mexico. We value and respect your privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website (https://aicourses-mexico.com) or use our services.

By accessing or using our website, you agree to the practices described in this policy. We recommend that you read this policy carefully to understand our procedures regarding your personal data.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our website
• Subscribe to our newsletter
• Contact us through the contact form
• Participate in surveys, polls, or promotions
• Comment or post content on our site

This information may include:

• Full name
• Email address
• Phone number
• Professional or academic information
• Any other information you choose to provide us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our site. This information may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Time and date of your visit
• Browsing patterns and preferences
• Referral information (how you reached our site)

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These allow us to recognize your device on subsequent visits and remember your preferences.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functioning of the website.
• Analytical cookies: Help us understand how visitors interact with our website, allowing us to improve its structure and content.
• Functionality cookies: Allow us to remember the choices you make (such as your username or language) to provide you with a more personalized experience.
• Advertising cookies: Used to show you relevant advertisements based on your interests and browsing habits.

You can configure your browser to reject all or some cookies, or to alert you when websites set or access cookies. If you disable or reject cookies, please note that some parts of this website may become inaccessible or not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Deliver the content and services you request
• Personalize your experience on our website
• Improve and develop new features and functionalities
• Analyze the use of our site to optimize its performance

2.2 Communication

• Respond to your inquiries or requests
• Send you information about our services, updates, or changes
• Provide newsletters or educational content if you have subscribed to them
• Send marketing communications (with your prior consent)

2.3 Analysis and Improvement

• Conduct research and analysis on how our site is used
• Develop and improve our products and services
• Identify usage trends and areas for improvement
• Monitor and analyze the effectiveness of our marketing activities

2.4 Security and Protection

• Protect our website and services
• Prevent fraudulent or unauthorized activities
• Comply with legal and regulatory obligations
• Enforce our terms and conditions

3. Legal Basis for Processing

We process your personal information under the following legal bases:

• Consent: When you have given your explicit consent to process your data for a specific purpose.
• Contract Performance: When processing is necessary to fulfill a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interest: When processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Legal Compliance: When processing is necessary to comply with a legal obligation to which we are subject.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted service providers who help us operate our website and provide our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our service providers may include:

• Web hosting providers
• Data analytics services
• Email marketing platforms
• Customer service providers
• Payment processors

4.2 Legal Compliance

We may disclose your information when we believe in good faith that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our site
• Protect the personal safety of users of our site or the public
• Protect against legal liability

4.3 Business Transfers

If AI Courses Mexico is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you about any change in ownership or the use of your personal information, as well as any choices you may have regarding your personal information.

5. International Data Transfers

We primarily operate in Mexico, but we may transfer, store, and process your information in countries outside of Mexico, where our servers or those of our service providers are located. These countries may have data protection laws different from those in Mexico.

By providing us with your information, you acknowledge and consent to this transfer, storage, or processing. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The time needed to maintain a relationship with you and provide you with our services
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as in relation to applicable statutes of limitations, litigation, or regulatory investigations)

7. Information Security

We implement technical, administrative, and physical security measures designed to protect the personal information we collect and process. These measures vary depending on the type and sensitivity of the information and include:

• Encryption of data in transit using SSL
• Firewalls and intrusion detection systems
• Restricted access to personal information
• Regular monitoring of our systems for possible vulnerabilities
• Training our staff on the importance of data security and privacy

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Right to request copies of your personal data.
• Rectification: Right to request that we correct information you believe is inaccurate or incomplete.
• Erasure: Right to request that we delete your personal data in certain circumstances.
• Restriction of processing: Right to request that we restrict the processing of your personal data in certain circumstances.
• Data portability: Right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
• Objection: Right to object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us using the information provided in the 'How to Contact Us' section. We will respond to all requests within the timeframes established by applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of the policy will always be available on our website with the "last updated" date.

We recommend that you periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of such changes.

11. Specific Information for Mexico Residents

As an entity with operations in Mexico, we comply with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations. According to this law, you have the right to exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition).

To exercise these rights, you must submit a written request to the contact address provided above, including:

• Your full name and address or other means to communicate the response to you
• Documents proving your identity or legal representation
• Clear and precise description of the personal data for which you seek to exercise any of the ARCO rights
• Any other element that facilitates the location of your personal data

We will respond to your request within 20 business days following receipt of your request. If your request is approved, it will be effective within 15 business days following the date on which we communicate the response to you.

In specific cases, we may deny access to your personal data, or refuse to perform rectification, cancellation, or grant opposition to the processing of the same, when:

• The requester is not the owner of the personal data, or their legal representative is not properly accredited
• When your personal data is not found in our database
• When the rights of a third party would be harmed
• When there is a legal impediment or resolution by a competent authority that restricts access to your personal data or does not allow its rectification, cancellation, or opposition
• When the rectification, cancellation, or opposition has been previously carried out

12. Protection for Minors

Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we might have information from a child under 18, please contact us using the information provided in the 'How to Contact Us' section.

This Privacy Policy was last updated on March 15, 2024.